INDIANAPOLIS — ARTICLE SPONSORED BY TOM WOOD LEXUS
Tom Wood Lexus is making strides in an industry known for its male dominance by embracing women in leadership roles. Laura Steele spoke with General Manager Bart Schlosser, Operations Manager Brooke Bell, and Service Manager Alexis Walters about the dealership's commitment to fostering female leadership.
Schlosser highlighted the importance of having women in significant positions, noting that their presence positively impacts guest experiences and reflects well on the business. The tenure of female leaders at the dealership spans over 50 years, showcasing a wealth of experience and dedication to the automotive sector. Bell emphasized their focus on hospitality, stating, "We consider ourselves in the hospitality business... to provide our guests a seamless, great experience."
In the service department, Walters explained their commitment to valuing customers' time through streamlined processes, including offering amenities and loaner vehicles. Their goal is to redefine the vehicle service experience by prioritizing customer convenience and satisfaction.
To learn more about how Tom Wood Lexus, visit TomWoodLexus.com.