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How to prepare for air travel disruptions

AAA estimates 4.7 million people will hit the skies this Thanksgiving.

INDIANAPOLIS — Airports are expected to be busy this Thanksgiving.

AAA estimates 4.7 million people will hit the skies. While that is up 6.6% from 2022, Katy Nastro with Going.com is cautiously optimistic. 

"Just looking at the first week of November, we're seeing cancellation and flight disruption rates far lower than average of what we've seen in the past," Nastro said. "So hopefully, we're on the trend to keep that going for the rest of the month."

She said before you head to the airport, screenshot the Department of Transportation's new dashboard. It shows consumers what each airline offers during flight disruptions. 

"Instead of reading a bunch of fine print, the best way to just understand cut and dry what you're entitled to is going to be the DOT traveler dashboard," Nastro said.

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If you booked your tickets on a credit card, review the card's benefits. 

"Many credit cards will actually automatically reimburse travelers for things like extended delays, cancellations, lost luggage, travel mishaps in general," Nastro said. 

Finally, if there are cancellations or delays and the ticket counter lines are long, Nastro said to call the airline's international hotline.

"Those agents are able to help you just the same, even if they're located in London, in Paris, in Australia doesn't matter. They work for the same airline, and they can get you sorted," she said.

It's also a good idea to review your travel insurance policy ahead of time. That way you are organized if things get messy.

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